Computers Inc. Career Opportunity Center
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IT Sales And Marketing Specialist
Sales and Marketing Specialist
Location: Las Vegas, NV
Type: Full-Time
Posted: May 21, 2025
About Computers Inc
Computers Inc is a leading IT service provider for over 200 small businesses in Las Vegas, including law firms, medical offices, and service industries. Our team delivers reliable IT solutions with a focus on cybersecurity and client satisfaction. Join us to drive our growth and help local businesses thrive!
Job Overview
We’re seeking a Sales and Marketing Specialist to expand our client base and strengthen relationships with existing clients. You’ll drive sales, create marketing campaigns, and promote our IT services, emphasizing cybersecurity and exceptional customer service.
Responsibilities
Generate and close leads for IT services (e.g., managed support, cybersecurity packages).
Develop marketing campaigns (e.g., social media, Google Ads) to attract Las Vegas businesses.
Build and maintain strong client relationships, ensuring satisfaction and retention.
Promote Computers Inc’s strengths in cybersecurity and reliable IT support.
Track sales and marketing performance using CRM tools.
Qualifications
Experience: 1-3 years in sales or marketing, preferably in B2B or IT/services.
Key Skills:
Sales: Lead generation, deal closing, CRM usage (e.g., Salesforce, HubSpot).
Marketing: Content creation, social media, SEO/PPC advertising.
Customer Relations: Clear communication, relationship building with non-technical clients.
Basic IT knowledge (e.g., cybersecurity, Microsoft 365) to pitch services.
Soft Skills: Persuasion, negotiation, time management.
Certifications: None required; practical experience preferred.
Preferred Skills
Familiarity with law firm or medical office needs (e.g., HIPAA compliance).
Experience with local event marketing (e.g., IT workshops).
Ability to analyze marketing campaign performance.
Benefits
Health insurance and 401k.
Collaborative, low-turnover team environment.
Opportunity to shape the growth of a trusted local business.
How to Apply
Fill in the Interest form on this page. Please attach a copy of your resume. We’re excited to meet you!
Computers Inc is an equal opportunity employer dedicated to fostering an inclusive workplace.
IT Support Technician
IT Support Technician
Location: Las Vegas, NV
Type: Full-Time
Posted: May 21, 2025
About Computers Inc
Computers Inc delivers reliable IT solutions to over 200 small businesses across Las Vegas, from law firms to medical offices and service industries. Our dedicated team prioritizes client success through exceptional service and robust cybersecurity. Join us to make a difference for our clients!
Job Overview
We’re seeking an IT Support Technician to provide outstanding IT support with a strong emphasis on cybersecurity and customer relations. You’ll resolve technical issues and build trust with our non-technical clients, ensuring their systems are secure and operational.
Responsibilities
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Troubleshoot IT issues (e.g., password resets, Outlook errors, Wi-Fi problems, printer issues).
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Strengthen client security by addressing phishing threats, setting up MFA, and resetting compromised passwords.
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Deliver clear, friendly support to clients like law firms and medical practices.
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Manage urgent tickets and document resolutions.
Qualifications
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Experience: 1-3 years in IT support or helpdesk, preferably with small businesses.
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Key Skills:
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Cybersecurity: Identify phishing emails, implement MFA, secure accounts.
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Customer Service: Communicate technical solutions effectively to non-technical clients.
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Windows OS support (Active Directory, troubleshooting).
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Microsoft 365/Outlook configuration and troubleshooting.
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Network troubleshooting (Wi-Fi, VPN).
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Software/hardware support (e.g., QuickBooks, printers).
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Soft Skills: Time management, problem-solving, attention to detail.
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Certifications: None required; practical experience preferred.
Preferred Skills
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Familiarity with ConnectWise PSA.
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Knowledge of VOIP systems (e.g., RingCentral).
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Experience with law firm or medical office IT needs.
Benefits
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Health insurance and 401k.
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Supportive, low-turnover team environment.
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Opportunity to grow with diverse, high-impact clients.
How to Apply
Fill in the Interest form on this page. Please attach a copy of your resume. We look forward to hearing from you!
Computers Inc is an equal opportunity employer dedicated to fostering an inclusive workplace.
Level 2 IT Support Technician
Level 2+ IT Support Technician
Location: Las Vegas, NV
Type: Full-Time
Posted: June 4, 2025
About Computers Inc
Computers Inc delivers reliable IT solutions to over 200 small businesses across Las Vegas, from law firms to medical offices and service industries. Our dedicated team prioritizes client success through exceptional service and robust cybersecurity. Join us to make a difference for our clients!
Job Overview
We’re seeking a Level 3 IT Support Technician with expertise in ConnectWise Automate and RMM to provide advanced IT support, focusing on cybersecurity, system administration, and client relations. You’ll resolve complex technical issues, generate actionable reports, and ensure client systems are secure and optimized.
Responsibilities
Resolve advanced IT issues (e.g., server outages, network bottlenecks, application errors).
Utilize ConnectWise Automate and RMM to monitor endpoints, apply patches, and deploy security measures (e.g., EDR, MFA).
Create and analyze Automate reports and views to track system health, patch compliance, and ransomware protection status.
Strengthen client security by mitigating phishing threats, securing backups, and addressing vulnerabilities (e.g., CVE-2024-1709, CVE-2025-3935).
Deliver clear, professional support to clients like law firms and medical practices, building trust with non-technical stakeholders.
Manage high-priority tickets, document resolutions, and contribute to client-facing reports (e.g., Power BI dashboards).
Qualifications
Experience: Minimum 1 year working with ConnectWise Automate and RMM, plus 2-4 years in IT support or system administration, preferably with small businesses.
Key Skills:
ConnectWise Expertise: Proficiency in creating and interpreting Automate reports and views (e.g., patch status, endpoint health).
Cybersecurity: Implement MFA, manage EDR solutions (e.g., Sophos, Webroot), and secure backups to prevent ransomware.
Customer Service: Communicate complex solutions effectively to non-technical clients.
Windows Server and Active Directory administration.
Microsoft 365/Outlook advanced troubleshooting and configuration.
Network troubleshooting (e.g., VPN, firewalls, Wi-Fi).
Software/hardware support (e.g., QuickBooks, medical practice management systems).
Soft Skills: Strong problem-solving, time management, and attention to detail.
Certifications: Minimum ConnectWise ACE certification preferred; additional certifications (e.g., CompTIA Security+, Network+) a plus.
Preferred Skills
Experience with ConnectWise ScreenConnect (version 23.9.8+ or 25.2.4 for security compliance).
(Optional) Familiarity with Power BI for creating client-facing reports (e.g., ransomware protection status).
Knowledge of VOIP systems (e.g., RingCentral).
Experience with law firm or medical office IT environments.
Benefits
Health insurance and 401k.
Supportive, low-turnover team environment.
Opportunity to grow with diverse, high-impact clients.
How to Apply
Fill in the Interest form on this page. Please attach a copy of your resume and proof of ConnectWise ACE certification (if applicable). We look forward to hearing from you!
Computers Inc is an equal opportunity employer dedicated to fostering an inclusive workplace.
